We offer customer-focused ‘Channel Only’ IT services from our business partner Node One
NodeOne have an experienced and proven Professional Services and Consultancy practice. Within this team there are many years of experience in delivering complex end- to -end solutions across multiple technology areas. We have the capability for our partners to outsource the entire project for us to own, or we can work alongside internal resource to deliver against skill or geographical gaps.
In addition NodeOne’s sister company, CyberCrowd, can provide specialist cyber security, professional and managed services.
Managed Services often means different things to different organisations. However, in our view one element that is a constant is ensuring ultimate flexibility in how we tackle Out-tasking, this is based around the following set of key principles.
To fully understand the clients’ requirements and their customer demands.
Establish a differentiation from competing alternatives.
Continually apply value creation for our customers.
Manage the IT assets and provide visibility and control.
Provide service excellence.
Define a clear path for improving service quality Precise allocation of resources across a portfolio of IT services.
Staying in touch with our clients via our dedicated client managers ensures contractual goals are met, maintained and improved throughout the contractual agreement.
NodeOne leads the market where field engineering experience is concerned with innovative, European-wide delivery capabilities overlaid with a sensible commercially balanced strategy. Often our clients prefer to focus their internal talent pools available to them on business critical or areas of greater return and control to fully unlock the return on their investment. NodeOne then step into deliver in areas of responsibility where SLA volume-based services are concerned, under a partial or complete outsource arrangement. The NodeOne management team and technical specialists have a proven track record in this space.
All areas of technology can be covered including (but not limited to) switching, routing, wireless and server across vendors such as Cisco, and HP / Aruba from our accredited workforce. Our teams are available on a 24×7 basis.
Please contact your Account Manager or Sales Specialist for more information.
In conjunction with the NodeOne Field Engineering solution we can deploy multi-site volume based installation services across the UK and Europe. As with the Field Engineering solution NodeOne are often able to deliver this type of solution more cost effectively thaen organisations can by using their internal resource, whether it’s an actual cost or frustration cost.
Our experienced Project Management team would usually take control of this project and work closely with the client and their customer to ensure successful planning, project kick off, ongoing project monitoring and completion running parallel with an outcome based commercial model.
This type of deployment is second nature to NodeOne and something the team have many years of experience in delivering.